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Overview

Our product leverages agents to seamlessly connect your SaaS Run Dashboard with your on-premises or cloud-hosted customer databases. This setup ensures real-time communication with robust zero-trust connectivity, prioritizing security and control.

Key Features:​

  • Customer-Initiated Connections: All connections are always initiated from the customer’s environment. The SaaS platform never establishes inbound connections, ensuring maximum security and compliance.
  • WebSocket Communication: Real-time communication is enabled through WebSocket technology, delivering fast and reliable data transmission with minimal latency.
  • Zero-Trust Security Model: The agent adheres to a zero-trust architecture, ensuring all interactions are secure, authenticated, and authorized.

What the Agent Does:​

  1. Automatic Backint Configuration: The agent streamlines the setup by automatically applying and updating Backint configurations for all supported databases.
  2. Backup and Restore Management: It handles backup and restore operations, directly interfacing with the databases to ensure efficiency and reliability.
  3. Seamless Dashboard Integration: The agent communicates with the SaaS Run Dashboard, providing real-time insights, status updates, and control over backup and restore tasks.

Benefits:​

  • Enhanced security with customer-initiated connections and zero-trust communication.
  • Simplified setup and maintenance of Backint configurations.
  • Centralized management of backups and restores through the SaaS platform.
  • Real-time monitoring and control for proactive issue resolution.

This agent-based approach ensures that your critical SAP databases are seamlessly integrated with the SaaS platform while maintaining the highest security standards and operational efficiency.