Accessing the Dashboard
The CxLink Run is a web-based management console that provides centralized control and monitoring of your backup operations. This guide will help you access and sign in to the dashboard.
Prerequisites
Before accessing the dashboard, ensure you have:
- A valid CxLink Portal account
- Internet access to reach the dashboard URL
- A supported web browser (Chrome, Firefox, Safari, or Edge)
Signing In
-
Access the Dashboard
- Open your web browser
- Navigate to https://run.cxlink.syntax.global
-
Sign In Process
- Enter your CxLink Portal email address
- Enter your password
- Click "Sign In"
First Time Users
If this is your first time accessing the dashboard, you may need to:
- Request access from your system administrator
- Complete the email verification process
- Set up your password
Security Best Practices
To keep your account secure:
- Use a strong, unique password
- Don't share your credentials
- Sign out when you're done
- Use a secure network connection
Troubleshooting
If you encounter issues signing in:
-
Common Issues
- Verify your email address is correct
- Check your internet connection
- Clear your browser cache
- Ensure cookies are enabled
-
Password Issues
- Use the "Forgot Password" link if needed
- Contact support if you're locked out
Need Help?
If you need assistance:
- Contact CxLink Support
- Visit our Community Forum
- Check our Troubleshooting Guide