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Accessing the Dashboard

The CxLink Run is a web-based management console that provides centralized control and monitoring of your backup operations. This guide will help you access and sign in to the dashboard.

Prerequisites​

Before accessing the dashboard, ensure you have:

  • A valid CxLink Portal account
  • Internet access to reach the dashboard URL
  • A supported web browser (Chrome, Firefox, Safari, or Edge)

Signing In​

  1. Access the Dashboard

  2. Sign In Process

    • Enter your CxLink Portal email address
    • Enter your password
    • Click "Sign In"
First Time Users

If this is your first time accessing the dashboard, you may need to:

  1. Request access from your system administrator
  2. Complete the email verification process
  3. Set up your password

Security Best Practices​

To keep your account secure:

  • Use a strong, unique password
  • Don't share your credentials
  • Sign out when you're done
  • Use a secure network connection

Troubleshooting​

If you encounter issues signing in:

  1. Common Issues

    • Verify your email address is correct
    • Check your internet connection
    • Clear your browser cache
    • Ensure cookies are enabled
  2. Password Issues

    • Use the "Forgot Password" link if needed
    • Contact support if you're locked out

Need Help?​

If you need assistance: