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Subscribe

There are two main ways you can subscribe to our product. This document outlines the steps for both methods.

Topics

AWS Marketplace​

To subscribe via AWS Marketplace:

  1. Login to AWS. If you don't have an account, sign up here.
  2. Navigate to the AWS Marketplace. Go to the AWS Marketplace homepage.
  3. Search for Our Product. Use the search bar to find our product listing. You can search for "Cxlink Backup" or "Syntax".
  4. On the product description, select View Purchase Orders (1). AWS Marketplace
  5. In the Configure your Software Contract section select the desired information:

    1. Select the Contract Duration (1) between 12 and 36 months.

    2. On the Renewal settings section, Select Yes if you want to automatically renew the contract once is finished. Select No if you want the contract to end at its final date.

    3. On the Contract Options, select the number of licenses you want.

      Licensing model

      Remember that each license is valid for one productive server and all the none-productive servers in the same landscape.

    4. On the Purchase Order section, define if you want to add a PO to this particular contract for later analysis. It will be added to your AWS billing report.

    5. Finally, select Create contract to end the subscription process. AWS Marketplace Contract

    6. The process will redirect you to the Cxlink Portal. Please login with your existing user or create a new Organization if this is the first time you reach our portal.

      warning

      If you are not redirected to the Cxlink Portal, you can continue with the process by clicking on Click here to set up your account.

      AWS Marketplace set up

      You can always find your subscription in the AWS Marketplace service section in your AWS Account.

Contact Our Sales Team​

If you prefer a more personalized approach, you can get in touch with our sales team. They'll guide you through the subscription process, answer any questions you might have, and provide you with additional support.

  1. Reach Out
    Send an email to cxlink_contact@syntax.com or call us at (34) 937 37 96 78.
  2. Schedule a Meeting
    One of our sales representatives will get back to you to schedule a discussion.
  3. Discuss Your Needs
    In the meeting, you can discuss any specific requirements, ask questions, and learn more about the product.
  4. Complete Subscription Process
    Our team will guide you through the subscription steps and provide any necessary documentation.
  5. Onboarding and Setup
    Once subscribed, our team will help onboard you and ensure the product is set up to meet your needs.

We're committed to providing you with the best experience, regardless of your chosen subscription method. If you have any questions, don't hesitate to reach out!