Amazon Web Services

The following section is intended to help you troubleshoot problems while settings AWS Credentials and Permissions.

Topics

• ImportError: No module named awscli.clidriver
• TotalPartsExceeded: exceeded total allowed configured MaxUploadParts (10000)

ImportError: No module named awscli.clidriver

• Symptom

  You try to configure AWS profile as the authentication method and you get the following error:

  Traceback (most recent call last):
  File "/usr/bin/aws", line 19, in <module>
      import awscli.clidriver
  ImportError: No module named awscli.clidriver
  

• Cause

  HANA Uses Python version 2.x, AWS CLI driver uses Python3.

• Solution

  To be able to configure credentials, we have to temporarily unset Python 2 and enable Python 3 environment variables. To do so:

  unset PYTHONHOME
  unset PYTHONPATH
  unset PYTHONSTARTUP
  export PATH=/usr/bin/python3:$PATH
  aws  configure --profile emory
  

---

TotalPartsExceeded: exceeded total allowed configured MaxUploadParts (10000)

• Symptom

  Backups fails when uploading to S3 and you see the following error on emory log file:

  ErrorMsg="aws.UploadObject: Error while uploading objects to AWS. Additional Information: MultipartUpload: upload multipart failed
      upload id: _EHp7lQOJEXA4TJB9xhDXmzb06UCNftERuTegG7.DT2QM_SlCq0ffV0h......UXIz6lJaYTl5SYWn5UAtPycxiTQaU.jaaFyckX5.v4gV1T9ClBzw--
      caused by:* TotalPartsExceeded: exceeded total allowed configured MaxUploadParts (10000). Adjust PartSize to fit in this limit" 
  Hint="Check that the server has the correct permissions"* 
  

• Cause

  AWS S3 SDK upload function can handle a file which size is at maximum MemoryBufferSize * 10.000 bytes. So your MemoryBufferSize configuration parameter will define which is your maximum file size that emory will be able to upload correctly. By default, depending on your database engine, this parameter will be:

  Engine	Size (Bytes)	Maximum file size to upload (GBytes)
  HANA	83886080	781.25
  Oracle	5242880	48.82
  Sybase	26214400	244.14
  DB2	26214400	244.14
  MSSQLS	26214400	244.14

  Important

  Minimum value for MemoryBuffer size is 5242880 bytes.

• Solution: Depending on the database: