What is CxLink Backup?
CxLink Backup is a SAP Certified Backint implemetation for SAP Databases that integrates seamlessly with Amazon S3 and Microsoft Azure making it an extension of your SAP HANA, Oracle, SAP ASE (Sybase), MaxDB and DB2 databases and leverages SAP administration tools to manage your database backup catalog.
CxLink Backup is a SAP-certified product?
Yes. CxLink Backup is an SAP-certified backint inteface for SAP HANA and Oracle databases. Certification details can be found in the SAP Certified Solutions Directory
Why should you use CxLink Backup?
CxLink Backup integrates seamlessly with Amazon S3 and Microsoft Azure making it an extension of SAP HANA, Oracle, SAP ASE, MaxDB and DB2 databases and leverages SAP administration tools to manage database backup catalog. Database use case scenarios are designed to achieve your Recovery Time Objective (RTO)
How does the CxLink Backup work?
CxLink Backup is installed as a native RPM package in your SAP Database server. To configure it you just need to enter your AWS or Microsoft Azure Resources into the configuration tool and you will be ready in just minutes to start performing your backups to Amazon S3 or Azure storage.
For which SAP products and versions is the CxLink Backup available?
CxLink Backup is compatible with all SAP HANA, SAP ASE, Oracle (Linux only), MaxDB and DB2 versions supported in the SAP Support PAM. At the moment of this writing, the following versions are supported:
- SAP HANA 1.0
- SAP HANA 2.0
- SAP ASE 15.7
- SAP ASE 16.0
- Oracle 12.x
- Oracle 18.x
- Oracle 19.x
- MaxDB 7.8 and 7.9
- DB2 11.5
Can a customer with their on-premise systems or another cloud provider use CxLink Backup?
No. At this moment there is no possibility to use CxLink Backup in a on-prem or different server than AWS or Azure provider configured, but this feature is in the Roadmap for future releases.
CxLink Backup affects SAP Database performance
No. CxLink Backup has been developed with performance and optimization in mind, using only the minimum amount of CPU and RAM resources to avoid interfering with the database perfomance.
How is CxLink Backup licensed?
CxLink Backup is offered under a subscription license based on the number of SAP Database instances and the amount of memory of the EC2 instance or Azure virtual machine. There is no additional cost for data volumes backup.
What is the price of the CxLink Backup?
You can purchase the CxLink Backup directly from the AWS Marketplace, where you will find information about the prices of the available subscriptions.
Does the CxLink Backup license include any kind of support?
Yes. During the subscription period, we offer support, from Monday to Friday from 9am to 6pm CET. We also offer 24x7 premium support on demand.
Is the CxLink Backup secure?
CxLink Backup has been developed prioritizing security. The software complies with SAP requirements as part of the certification process by implementing the existing tools and best practices for communication encryption (TLS v1.2), authorization management (AWS IAM and Azure managed identities) and data encryption using proprietary keys (AWS KMS, Azure container encryption).
How can I ensure that my data is sent through private network and not by the public internet?
Using AWS S3 and Azure Endpoints, you will ensure that all your data will be moved through the AWS or Azure Backbone and nothing will be sent to the public internet.
How does the CxLink Backup connect to the Amazon Web Services cloud?
Communication between the SAP system and AWS is done securely using SSL protocol and using the available security mechanisms such as security groups, IAM roles or private endpoints for certain services such as Amazon S3.
How does the CxLink Backup connect to the Microsoft Azure cloud?
Communication between the SAP system and Azure is done securely using SSL protocol and using the available security mechanisms such as security groups, identity managed roles or private endpoints.
How can we restrict access to AWS resources by the CxLink Backup?
CxLink Backup connects to AWS using the instance profile attached to your EC2 Instance with permissions to access and operate AWS services. Using IAM roles, we can restrict and control CxLink Backup access to resources on AWS.
How can we restrict access to Azure resources by the CxLink Backup?
CxLink Backup connects to Azure using the identity managed system roles attached to your virtual machine or using corresponding stogare account key, with permissions to access and operate Azure services. Using identity managed system roles, we can restrict and control CxLink Backup access to resources on Azure.
What options does the CxLink Backup have to encrypt the information that is shared with AWS services?
CxLink Backup enables the information and data stored in AWS to be encrypted using AWS KMS features and encryption modes.
What options does the CxLink Backup have to encrypt the information that is shared with Azure services?
CxLink Backup enables the information and data stored in Azure to be encrypted using Azure default storage container encryption.
Who owns the AWS account where my backups are stored?
The AWS account belongs to the customer at all times. Each customer is free to create and configure the AWS account they want to be used by the CxLink Backup, thus guaranteeing total control by the customer.
Who owns the Microsoft Azure account where my backups are stored?
The Azure account belongs to the customer at all times. Each customer is free to create and configure the Azure account they want to be used by the CxLink Backup, thus guaranteeing total control by the customer.
Is there a trial version of CxLink Backup?
Yes. Syntax offers a full featured trial period, creating an account at the Syntax Portal